Personal Care Management (PCM) is a uniquely proactive health care program that helps educate and mentor individuals who may show early signs of, or be at risk for, developing serious health issues. This program is administered by MedCost Benefit Services and is a free benefit available to employees and their dependents covered under Carolinas HealthCare System's health plan.

More than 80 percent of participants in the PCM program experience positive health changes that result in fewer days missed from work and fewer health complications. If you are identified as someone who will benefit from one-on-one interaction with a MedCost PCM nurse health coach, you will receive:

  • Personal nurse health coaching and mentoring via scheduled phone calls
  • Customized strategies to improve overall health and well being
  • Care plans designed to meet your individual needs
  • Educational materials and informative tools tailored to your specific needs
  • Ongoing education

Learn More About the PCM Program