The 2017 CHS LiveWELL Incentive

Plan for your health and retirement and earn the maximum CHS LiveWELL Incentive for taking action to maintain your health.

Teammates who are enrolled in the CHS LiveWELL Health Plan (medical insurance) can fund their Health Savings Account with CHS LiveWELL Incentives by:

  • Earning up to $750 with Teammate only coverage
  • Earning up to $1,050 with Family coverage (insure at least one family member)

For help with Your Total Health Portal, call the AHA help desk at 855.581.9910.

Otherwise, contact CHS LiveWELL at 704-355-8136 or send us an email.

The Incentives you earned in 2016 will be reflected on your January 13, 2017 paystub (February for teammates paid monthly). The dollars will be accessible in your HSA no later than Friday, January 20, 2017.

Getting Started

Visit the Total Health Portal, then log in using your CHS username and password. For log in assistance with your Total Health Portal call 855.581.9910.

Sign In to the Total Health Portal


What to Complete

Learn about your health risks and opportunities for improvement by completing the Health Survey.

Once you complete the Survey you will be provided with a Personal Health Report of your results and action steps to consider to maintain or improve your health. 

Early Bird Deadline: June 9, 2017

Regular Deadline: Last day of Open Enrollment in the fall of 2017 (keep in mind the Health Survey must be completed in order to schedule Health Coaching)

Visit the Total Health Portal

After taking the Health Survey, schedule an appointment with a Health Coach, then call your coach at 855.438.0013 at the time of your appointment.

Coaches can help you identify and stay on track with your health goals.

Early Bird Deadline: Calls completed by June 9, 2017

Regular Deadline: Calls completed by the last day of Open Enrollment in the fall of 2017

Learn More About Health Coaching

Know Your Numbers (KYN) to improve your health. There are three different methods to earn your KYN Incentive:

  1. Make an appointment at 704.512.3971 to get labs drawn at one of the seven CHS On-Site Care locations; or
  2. Electronically consent to transfer (e-transfer) labs completed with your CHS provider; or
  3. Mail a copy of your labs AND the completed KYN Form (no physician/provider signature is needed on the KYN Form)

Early Bird Deadline: Labs completed, transferred or KYN form/labs mailed by June 9, 2017

Regular Deadline: September 15, 2017

Learn More About Know Your Numbers

Take advantage of education, tools and resources available to help you become an informed healthcare consumer

Early Bird Deadline: June 9, 2017

Regular Deadline: Last day of Open Enrollment in the fall of 2017

Learn More About Financial Health

Bonus - Early Bird Prize Drawing

Complete all four incentives above and earn a $50 bonus!

Also, be automatically entered into the Early Bird Prize Drawing if all four above are completed by June 9, 2017.

New! In 2017 weight loss of 15 pounds earns the full reward.

Maintain or achieve a healthy weight and waist to reduce health risks. There are three ways to qualify:

  1. Healthy Weight; or
  2. Healthy Waist and Weight; or
  3. Weight loss of 15 pounds

Three dates to qualify – earn the reward once per calendar year.

Deadlines: March 3 or June 9 or September 15, 2017

Learn More About the Healthy Weight Reward

Be healthy together with your family by participating in wellness and prevention activities.

*The Family Health Incentive is for teammates who are enrolled in a family plan under the CHS LiveWELL Health Plan (medical insurance)

Deadlines: March 3 or June 9 or September 15, 2017

Learn more about the Family Health Survey


Additional Ways to Earn the Incentive

You may have the opportunity to earn your CHS LiveWELL Incentive by participating in a Care Management Program through MedCost. Contact MedCost to see if you qualify at 800.722.2157

Pregnant, breastfeeding or underweight teammates can work with their provider to complete a Healthy Weight Rewards or Know Your Numbers Alternative/Exception Form to earn their reward.

We are committed to helping you achieve your best health. Rewards for participating in CHS LiveWELL are available to all teammates participating in the CHS LiveWELL Health Plan (medical insurance). If you think you might be unable to receive a reward you might qualify for an opportunity to earn the same reward by different means. Teammates who cannot participate due to religious or other reasons should call us at 704.355.8136 for an alternative option.

Payout Dates

Please keep in mind the CHS LiveWELL Incentives are paid to teammates who are on the CHS LiveWELL Health Plan (medical insurance) at the time of payroll processing for the HSA deposit dates below.

Healthy Weight Reward Measurements
and Family Health Incentive

Achieved and Submitted by
March 3, 2017
June 9, 2017
September 15, 2017
HSA Reward Deposited After Pay Period Dated
April 7, 2017
July 14, 2017
October 20, 2017

Know Your Numbers

Completed by
September 15, 2017
Reward Deposited
January 2018

Health Survey, Health Coaching, Financial Health & Virtual Tools

Completed by
Last day of Open Enrollment in the fall of 2017
Reward Deposited
January 2018

Notice Regarding Wellness Programs and Protections from Disclosure of Medical Information