Knowing your numbers is an important step to maintain or improve your health.

You will be a more informed healthcare consumer when you Know Your Numbers (KYN). As an added bonus, when you participate, you will earn a $100 HSA contribution for taking care of yourself!

Teammates must take action each year to earn the Know Your Numbers reward.

See how to earn your reward below, plus:


Ways to Earn Your Reward

  • There are one of three ways to earn your KYN Incentive, choose ONE

Labs Drawn by CHS On-Site Care

Call CHS On-Site Care at 704-512-3971 to schedule an appointment. No form is necessary. CHS On-Site Care will transfer labs drawn in 2018 on your behalf to your Total Health Portal for the reward.

If you wish to transfer 2017 labs that are within the normal range, you, the teammate must electronically transfer 2017 labs using the CHS LiveWELL KYN e-Form.


Labs Drawn by a CHS Provider

Use the CHS LiveWELL KYN e-Form to electronically transfer labs completed with a CHS provider. 2017 or 2018 labs must be electronically transferred by the teammate. If labs are not visible, use option #3


Labs Drawn with a Non-CHS Provider, or If Labs Are Not Visible in the e-Form

Mail together, a copy of 2017 or 2018 labs and the completed 2018 KYN form. The provider is not expected to complete the KYN form, this is the teammate’s responsibility – not the provider’s responsibility

IMPORTANT: For HIPAA reasons, CHS LiveWELL and your provider do not have access or the ability to transfer your KYN information to CHS LiveWELL.

Knowing your numbers is an important step in taking action to maintain or improve your health.

If your reward is not green in your Total Health Portal within two weeks of taking one of the three actions above, please call CHS LiveWELL at 704-355-8136 or send an email.


The Numbers You Need to Know

  1. Total Cholesterol
  2. Triglycerides
  3. HDL (High Density Lipoprotein)
  4. LDL (Low Density Lipoprotein)
  5. A1C (Hemoglobin A1c) OR Fasting glucose (blood sugar)

Blood pressure alone will not earn the KYN Incentive.




Total Cholesterol Less than 200 mg/dl
Triglycerides Less than 150 mg/dl
(High Density Lipoprotein)
Greater than:
40mg/dl for men
50 mg/dl for women
(Low Density Lipoprotein)
Less than 100 mg/dl
(Hemoglobin A1c)
Fasting glucose
(blood sugar)
Only one is required for reward.
A1c less than 5.7

Glucose less than 100 mg/dl
Blood Pressure
Note: BP alone will not earn the KYN Incentive
Less than 120/80

Please provide all of the labs above.



Deadline and Payout

KYN labs need to be drawn by October 5, 2018, then take action with of the Know Your Numbers options above so this Incentive is shown as complete in the Total Health Portal by the end of Benefits Open Enrollment in the fall of 2018. Payout will be January 2019.

Core Four

Earn the $50 Bonus when you complete the Core Four by their deadlines: Know Your Numbers, Health Coaching, Health Survey, and Financial Health/Virtual Tools Incentives. Your HSA contribution for the $50 Bonus will be paid in January, 2019.

Complete the Core Four by January 31, 2018 to participate in the Extra Early Bird Prize Drawing. Don't miss you chance to win one of ten CHS jackets.

Extra-Early Bird Prize Drawing

You have two chances to win. Complete the Core Four Incentives by:   

  • January 31, 2018:  Extra Early Bird Prize Drawing: You will be entered to win one of ten CHS Jackets
  • June 8, 2018: Early Bird Prize Drawing: You will be entered to win a catalog prize.

If you complete your first Health Coaching call (or alternative) by January 31, 2018 or June 8, 2018, you will qualify to receive an entry into ONE of the Early Bird Prize Drawings.

If you plan to mail your Know Your Numbers form, please ensure it is postmarked by January 31, 2018 or June 8, 2018 to qualify for an entry into ONE of the Early Bird Prize Drawings.


KYN Proven Steps to Reduce Your Risk

  1. Stop smoking
  2. Increase physical activity, exercise daily
  3. Choose poultry, fish (especially omega 3 rich fish such as salmon or trout) and vegetarian options more often. If you eat red meat, select lean cuts and broil or bake.
  4. Eliminate sweetened beverages and choose foods with less or no added sugar.
  5. Avoid deep fried foods
  6. Choose healthy fats: plant based liquid oils such as olive oil, nuts and seeds
  7. Eat more vegetables and fruits, choose smaller portions of white starches
  8. Be aware of portion sizes
  9. Lose weight


Exceptions to Know Your Numbers

  • Pregnant teammates or teammates who are breastfeeding are eligible for an exception to KYN. Print the form and ask your provider to sign the KYN Exception Form
  • Medical, religious or other exceptions

Download the KYN Exception Form now.



For help with Your Total Health Portal, call the AHA help desk at 855.581.9910. For any other questions, contact CHS LiveWELL at 704.355.8136 or send us an email.

Notice Regarding Wellness Programs and Protections from Disclosure of Medical Information